GDPR - Personal Data Protection

Introduction

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), we inform you about the processing of your personal data.

Data Controller

Ketingmar s.r.o. Company ID: 19826958 Registered office: Czech Republic Email: info@pohrebni-vence.cz Phone: +420 735 116 328

What Data We Process

We process the following categories of personal data:

• Identification data: name, surname, email, phone
• Delivery data: delivery address, city, postal code
• Order data: order information, payment details
• Technical data: IP address, cookies, browser information

Purpose of Processing

We process your personal data for the following purposes:

1. Order processing - fulfillment of the contract for delivery of funeral wreaths
2. Communication - answering inquiries, order confirmations
3. Legal obligations - accounting, tax documents
4. Marketing - sending newsletters (only with consent)

Legal Basis for Processing

We process data based on:

• Performance of contract (Art. 6(1)(b) GDPR)
• Legal obligation (Art. 6(1)(c) GDPR)
• Legitimate interest (Art. 6(1)(f) GDPR)
• Consent (Art. 6(1)(a) GDPR)

Data Retention Period

We retain personal data for:

• Orders: 10 years (tax and accounting regulations)
• Marketing: until consent is withdrawn
• Cookies: according to browser settings

Your Rights

You have the right to:

• Access - obtain information about processing
• Rectification - request correction of inaccurate data
• Erasure - request deletion of data
• Restriction - request restriction of processing
• Portability - obtain data in structured format
• Objection - object to processing
• Withdraw consent - withdraw consent at any time

To exercise your rights, contact us at: info@pohrebni-vence.cz

Sharing Data with Third Parties

We share data only with:

• Carriers (order delivery)
• Payment gateways (payment processing)
• Accounting services (fulfilling legal obligations)

Data Security

We use technical and organizational measures to secure data:

• SSL encrypted communication
• Secure database storage
• Regular backups
• Limited access to data

Cookies

Our website uses cookies for functionality and analytics. More information in our cookie policy.

Contact for Supervisory Authority

Office for Personal Data Protection Pplk. Sochora 27 170 00 Prague 7 Email: posta@uoou.cz Web: www.uoou.cz

Updates

These policies were last updated: October 25, 2025